REALTY WORLD EXECUTIVE GROUP, INC  
TIMOTHY H. FENNELL P.A. Broker Associate 904-568-4528  
SUSAN A. FENNELL P.A. Broker Associate 904-568-5468  
414 Old Hard Road, Suite 200  Orange Park, FL 32003  
Florida Real Estate Lic. BK3093952 (Tim) & BK424223 (Susan)  

OUR COMMITMENT TO YOU

CUSTOMER-AGENT RELATIONSHIP
At the beginning of our relationship, we will explain our customer-agent obligations, clearly explaining our duties and obligations regarding each aspect of the transaction.

STRUCTURING THE OFFER
We will advise our customers on the most advantageous way to offer their home for sale, reflecting varying terms and conditions of sale.  This “structuring” may include a conventional sales approach, mortgage takeover or assumption, second mortgage purchase, money mortgage lease-purchase or other methods of sale.

MAXIMUM MARKET EXPOSURE
Our customer’s home shall be fully exposed to the largest number of potential buyers possible.  Normal marketing channels shall include all personnel in our office, local cooperating offices, regional and national brokerages and relocation contacts. Our personal marketing via the internet reaches out much further than that, however.

PREPARING THE HOME
We will advise our customers on how to prepare their home to show it in the most positive manner.  We will not gloss over glaring physical defects and will make recommendations as to how they may be corrected.

APPOINTMENTS AND NEGOTIATIONS
We will ensure that all negotiations by interested parties and other agents are coordinated through us, the listing agents.

INFORM ON THE MARKET
We will advise our customers frequently on buyer activity and interest, local market conditions and other factors that may affect the sale of their property.  We will provide an updated Market Value Analysis if warranted by increased or decreased market activity.

QUALIFIED LISTINGS
We recognize that only a qualified listing provides our customers with the basis for the most comprehensive and effective marketing plan possible.  This can be defined as a home listed with the following:

Complete and accurate details 
Well-motivated customers 
Competitive price by a market analysis 
Competitive structure dependent on market conditions 
A term sufficient to market the home adequately

OVERPRICED HOMES
We will advise our customers that we cannot properly represent nor professionally service listings that are overpriced, as we must be able to substantiate and defend our customer’s best price.

THE MARKETING AND CLOSING PROCESS
We will explain to our customers every step in the marketing and closing process, including the amount of earnest money that should be secured as a deposit and what contingencies may be considered unreasonable.

COMMUNICATION
We will establish consistent communication with our customers, either in person, on the telephone or via e-mail, and will commit all understanding to writing.  We will advise on prospective buyer reaction and the merits of all offers.

SPECIAL RELOCATION ASSISTANCE
We will provide our customers with special relocation assistance if moving out of the area (if desired).  This shall include vital community facts on the area into which they are moving and setting up a competent service-oriented real estate agent in the area.